Josh is the founder and CEO of Vish ltd. He has a Masters of Science (M.Sc.) from Memorial University and has spent the majority of his career working in medical research and technology. Through Vish, Josh has been able to apply his expertise in data analysis to the hair color industry, helping salon owners make data driven decisions to increase revenue, and streamline their businesses.
The life-time value of a client in your chair is $15,000 – $20,000, and that doesn’t include anyone that guest will refer – family members, friends, or colleagues. It’s safe to say that when we get a new guest to sit in our chair, we should do everything in our power to...
The consultation process is one of the most important touch points for increasing the likelihood of a repeat guest. Simply listening to your guest’s requests, and not looking at their hair texture or hair history, can steer you in the wrong direction. What matters most is what you’re...
Under-charging for color services has been the norm in the salon industry for far too long. With all the services that aren’t captured, we estimate that the average salon is letting 10-15% of their color service revenue walk out the door without being paid. How are we letting all this...
